Your Privacy Matters at 6kbd

6kbd is an online casino and sports betting platform operating at https://6kbd.io, built specifically for the Bangladesh market and operating in Bangladesh Standard Time (BST, UTC+6). The platform offers a comprehensive range of casino games, live dealer experiences, and sports betting markets — including live cricket betting on BPL and IPL — to eligible players aged 21 and above.

As an operator that handles real-money transactions in Bangladeshi Taka (BDT), 6kbd is required to collect and process certain categories of personal data as part of its standard operations. These include identity verification data required for Know Your Customer (KYC) procedures, financial data associated with deposits and withdrawals via payment partners such as bKash, Nagad, and Rocket, and technical data generated during platform usage.

6kbd is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. This Privacy Policy sets out in plain terms exactly what data we collect, why we collect it, who has access to it, how long we keep it, and the rights you can exercise in respect of your own data. We encourage all players to read this policy carefully and to contact our support team at [email protected] if any aspect is unclear.

6kbd collects personal data across several categories depending on the nature of your interaction with the platform. The following table summarises the main data types collected and the context in which each arises:

We do not intentionally collect sensitive personal data such as health information, political opinions, or religious beliefs. Where any such data is incidentally shared with us (for example, in a support communication), it will be treated with the highest level of confidentiality and will not be used for any purpose beyond addressing your specific enquiry.

6kbd uses the personal data it collects exclusively for the purposes set out below. We do not use your personal data for purposes incompatible with those described in this section without first obtaining your explicit consent.

• Account Management: To create, maintain, and administer your 6kbd player account, including verifying your identity at registration and processing your login credentials securely.
• Transaction Processing: To process deposits and withdrawals in BDT via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank) and to maintain accurate records of all financial transactions associated with your account.
• Identity Verification (KYC): To fulfil our obligations regarding player identity verification, age verification (confirming you are 21 years of age or older), and source-of-funds checks where required.
• Platform Operation: To provide access to casino games, sports betting markets, live dealer experiences, and promotional features, and to ensure the technical stability and security of the platform.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and communicate important account-related notifications.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling behaviour and to administer self-exclusion, deposit limit, and session timer tools in accordance with your instructions.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other forms of platform misuse.
• Legal Compliance: To comply with any legal or regulatory obligations applicable to 6kbd's operations, including record-keeping requirements and obligations to respond to lawful requests from competent authorities.
• Platform Improvement: To analyse aggregate, anonymised usage data to understand how players interact with the platform and to improve the user experience, game selection, and promotional offerings.
• Communications: To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, account alerts) and, where you have opted in, promotional communications about bonuses and new features.

6kbd processes your personal data on the basis of one or more of the following legal grounds, depending on the specific purpose of processing:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 6kbd — specifically, the Terms & Conditions you agreed to at registration. This includes account creation, transaction processing, and the delivery of gaming services.
• Legal Obligation: Processing that is required for 6kbd to comply with its legal obligations, including KYC/AML (anti-money laundering) requirements, age verification, record-keeping, and responding to lawful requests from authorities.
• Legitimate Interests: Processing carried out in pursuit of 6kbd's legitimate business interests, provided those interests are not overridden by your data protection rights. This includes fraud detection, platform security monitoring, and aggregate usage analytics.
• Consent: Where 6kbd relies on your consent as the legal basis for processing (for example, sending you marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

Where processing is based on legitimate interests, 6kbd has assessed that such interests do not override the fundamental rights and freedoms of data subjects, and that appropriate safeguards are in place to protect your data.

6kbd does not sell your personal data. We may share your personal data with the following categories of recipients, strictly for the operational purposes described, and subject to appropriate confidentiality and data protection obligations:

• Payment Service Providers: We share necessary financial and identity data with payment processors (including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank) to process your deposits and withdrawals. These providers process your data under their own privacy policies and are responsible for their own data handling practices in relation to transactions they facilitate.
• Game Technology Providers: Our third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Ezugi, and Spribe) may receive limited technical data (such as session tokens and player ID references) necessary to deliver game content within the 6kbd platform. These providers do not receive your full identity or payment data.
• Identity Verification Services: Where 6kbd uses third-party KYC technology providers to assist with document verification, those providers will process your identity documents in accordance with their own verified data handling standards and solely for the purpose of identity verification.
• IT and Infrastructure Providers: Companies that provide data hosting, cloud storage, cybersecurity services, and technical platform infrastructure may have incidental access to personal data in the course of providing those services. All such providers are contractually bound to confidentiality and data protection obligations.
• Legal and Regulatory Authorities: 6kbd may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by law, where necessary to protect the rights and safety of 6kbd or other players, or where required to investigate fraud or suspected criminal activity.
• Business Successors: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.

In all cases of data sharing, 6kbd ensures that appropriate contractual safeguards are in place and that data recipients are required to handle your personal data with a standard of protection equivalent to that applied by 6kbd itself.

6kbd uses cookies and similar tracking technologies (including session tokens, local storage, and pixel tags) to support the operation of the platform and to improve your experience. The following categories of cookies are used:

• Essential Cookies: These cookies are strictly necessary for the platform to function. They maintain your login session, remember your authenticated state, enforce security controls, and ensure that game sessions remain stable. The platform cannot operate without these cookies, and they cannot be disabled.
• Functional Cookies: These cookies remember your preferences and settings — such as your chosen language, your responsible gaming configurations, and your notification settings — so that you do not need to reconfigure them each time you visit the platform.
• Analytics Cookies: These cookies collect aggregate, anonymised data about how visitors navigate and interact with the 6kbd platform. This information helps us identify which features are most used, where players encounter friction, and how to improve the overall user experience. Individual player behaviour is not shared with any external analytics company for advertising purposes.
• Security Cookies: These cookies assist with fraud detection and security monitoring by recording technical attributes of your browsing session (such as IP address, device fingerprint, and login patterns) that help identify suspicious or unauthorised activity on your account.

Most web browsers allow you to control cookie behaviour through your browser settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a new cookie is set. Please note that disabling essential cookies will impair your ability to use the 6kbd platform, as certain core functionality depends on them. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience.

6kbd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following retention principles apply:

• Active Accounts: Personal data associated with an active 6kbd account is retained for the duration of the account's activity. This includes identity data, contact data, gaming history, and transaction records.
• Closed Accounts: Following the closure of a player account — whether initiated by the player or by 6kbd — personal data is generally retained for a period of five (5) years from the date of closure. This retention period reflects standard financial record-keeping requirements and the need to maintain records sufficient to resolve any disputes or regulatory enquiries that may arise after account closure.
• KYC Documents: Identity verification documents (National ID copies, passport scans, proof of address) are retained for a minimum of five (5) years following the conclusion of the relevant business relationship, in line with anti-money laundering record-keeping standards.
• Support Communications: Records of support interactions are retained for a period of three (3) years from the date of the interaction, to allow for reference in the event of subsequent related enquiries or disputes.
• Marketing Data: Where you have opted in to receive marketing communications, your marketing preference data is retained until you withdraw your consent or until two (2) years of inactivity have elapsed, whichever comes first.
• Technical Logs: Server logs and technical access records are retained for a rolling period of twelve (12) months for security monitoring purposes, after which they are automatically purged.

Upon expiry of the applicable retention period, personal data is either permanently and securely deleted from 6kbd's systems or anonymised in a manner that makes re-identification impossible. Anonymised data may be retained indefinitely for aggregate statistical analysis.

6kbd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• Encryption in Transit: All data transmitted between your browser or device and the 6kbd platform is protected by 256-bit SSL/TLS encryption. This applies to login sessions, game sessions, deposit and withdrawal processes, and all support communications conducted through the platform.
• Encryption at Rest: Sensitive personal data stored within 6kbd's database infrastructure is encrypted at rest using industry-standard encryption protocols, ensuring that even if data storage were ever compromised, the data would not be readable without the appropriate decryption keys.
• Access Controls: Access to personal data within 6kbd's internal systems is restricted on a strict need-to-know basis. Only authorised personnel with a defined operational requirement are granted access to player personal data, and all such access is logged and auditable.
• Secure Password Handling: Player passwords are never stored in plain text. They are hashed using a strong cryptographic algorithm, meaning that even 6kbd's own staff cannot view your password. If you suspect your password has been compromised, you should change it immediately and contact support.
• Two-Factor Authentication: 6kbd supports optional two-factor authentication (2FA) for player accounts as an additional layer of account security. Players are encouraged to enable this feature to protect their accounts from unauthorised login attempts.
• Intrusion Detection and Monitoring: 6kbd employs automated security monitoring tools that continuously analyse platform traffic and system behaviour for indicators of attack, intrusion, or data exfiltration attempts. Anomalous activity triggers immediate investigation by the security team.
• Penetration Testing: The 6kbd platform is subject to periodic security assessments, including vulnerability scanning and penetration testing, to proactively identify and remediate security weaknesses before they can be exploited.

While 6kbd applies the measures described above with diligence, no online platform can guarantee absolute security. In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, 6kbd will take prompt action to contain the breach, assess its impact, and — where required — notify affected players and relevant authorities without undue delay.

As a data subject, you hold the following rights in respect of personal data that 6kbd holds about you. These rights may be exercised by contacting the 6kbd support team at [email protected], with the subject line "Data Rights Request":

• Right of Access: You have the right to request a copy of all personal data that 6kbd holds about you. Upon receipt of a verified request, 6kbd will provide a summary of the data held and the purposes for which it is processed, within a reasonable timeframe.
• Right to Rectification: If any personal data held by 6kbd is inaccurate or incomplete, you have the right to request that it be corrected. This applies, for example, to outdated contact details or incorrectly recorded name information. Note that corrections to KYC data may require re-verification.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to overriding legal retention obligations — for example, 6kbd is required to retain financial transaction records for a minimum period and cannot delete these prior to the end of that retention period.
• Right to Restriction of Processing: In certain circumstances (for example, while the accuracy of your data is being contested, or while an objection to processing is being assessed), you may request that 6kbd restrict the processing of your personal data to storage only.
• Right to Object: Where processing is based on 6kbd's legitimate interests, you have the right to object to such processing if you believe it has a disproportionate impact on your privacy rights. 6kbd will assess such objections on a case-by-case basis.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. This right applies primarily to account profile data and transaction history.
• Right to Withdraw Consent: Where 6kbd processes your data on the basis of consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

6kbd will respond to all verified data rights requests within 30 days of receipt. Where a request is particularly complex or where a high volume of requests has been received, this period may be extended by up to an additional 60 days, with prior notification to you. There is no charge for making a data rights request, except in cases where requests are manifestly unfounded or excessive.

The 6kbd platform is strictly intended for individuals who are 21 years of age or older. 6kbd does not knowingly collect or process personal data from any individual under the age of 21, and the registration process incorporates age verification steps specifically designed to prevent underage access.

If 6kbd becomes aware that it has inadvertently collected personal data from a minor — that is, any individual under the age of 21 — it will take immediate steps to delete that data and close the associated account. Any balance accumulated on an account that is identified as belonging to a minor will be handled in accordance with 6kbd's responsible gaming procedures.

Parents and guardians who are concerned that a minor in their care may have attempted to access or register with the 6kbd platform are urged to contact the support team immediately at [email protected]. 6kbd will investigate all such reports with urgency and take appropriate remedial action.

The 6kbd platform may contain references to or display content from third-party technology providers, such as game studios (Pragmatic Play, Evolution Gaming, Spribe, etc.) and payment service providers (bKash, Nagad, Rocket). While these providers are integrated within the 6kbd platform interface, they operate under their own privacy policies and terms of service in respect of any data they independently collect.

6kbd is not responsible for the data handling practices of any third-party provider. We encourage you to review the relevant privacy documentation for any third-party service whose content or services you access through or in connection with the 6kbd platform, particularly in relation to game providers and payment processors.

The 6kbd website itself does not contain external navigational links to third-party websites. All links within the platform navigate to internal platform pages or features. If you encounter what appears to be an external link within the 6kbd interface, please report it to [email protected] as this may indicate a security anomaly.

6kbd reserves the right to update or amend this Privacy Policy at any time to reflect changes in data handling practices, applicable law, or platform features. When amendments are made, the revised policy will be published on this page with an updated effective date at the top of the document.

Where changes are material in nature — for example, where a new category of personal data is collected, or where data is shared with a new category of third party — 6kbd will make reasonable efforts to notify registered players of the changes prior to them taking effect, via the email address associated with their account.

Your continued use of the 6kbd platform following publication of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should discontinue use of the platform and may request closure of your account by contacting the support team. It is your responsibility to review this page periodically to remain informed of any updates.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 6kbd handles your personal data, please contact the support team using the details below. All privacy-related enquiries are handled with strict confidentiality.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Rights Requests: "Data Rights Request — [Your Registered Name]"
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: 6kbd endeavours to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 days

For responsible gaming concerns — including requests to activate self-exclusion, set deposit limits, or obtain a cooling-off period — the same contact address applies. The support team is available every day of the year and is trained to handle responsible gaming requests with urgency and sensitivity.